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Welcome to Epic Shop! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. General

1.1. Epic Shop is committed to providing a secure, transparent, and reliable shopping experience.
1.2. These terms apply to all visitors, users, and customers who interact with our website or purchase products.
1.3. We reserve the right to update or modify these terms at any time. Updated terms will be posted on this page with the date of revision.

2. Products and Services

2.1. Epic Shop strives to display accurate product descriptions, pricing, and images. However, we cannot guarantee that all information is completely error-free.
2.2. Prices and availability are subject to change without notice.
2.3. All products are subject to availability. We reserve the right to refuse service or limit quantities to any person, group, or order.

3. Orders and Payments

3.1. By placing an order, you agree to provide accurate, current, and complete information.
3.2. We accept payment through the methods listed on our website. Payment must be completed before the order is processed.
3.3. All transactions are subject to verification and approval. Epic Shop reserves the right to cancel any order if fraud or unauthorized activity is suspected.

4. Shipping and Delivery

4.1. Shipping times are estimates and may vary based on location, product availability, or other factors.
4.2. Epic Shop is not responsible for delays caused by carriers or customs.
4.3. Risk of loss for products passes to the customer upon delivery.

5. Returns and Refunds

5.1. Returns and refunds are subject to our Return Policy. Please refer to the dedicated Return Policy page for details.
5.2. To be eligible for a return, items must be unused, in original packaging, and accompanied by proof of purchase.
5.3. Refunds will be processed using the original payment method after inspection of the returned item.

6. Intellectual Property

6.1. All content on Epic Shop, including text, images, logos, graphics, and software, is owned or licensed by Epic Shop.
6.2. No part of the website may be reproduced, copied, or used without our written permission.

7. User Conduct

7.1. By using our website, you agree not to:

  • Violate any applicable laws or regulations.

  • Attempt to gain unauthorized access to our website or servers.

  • Use our website to distribute harmful, offensive, or fraudulent content.

8. Limitation of Liability

8.1. Epic Shop will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products purchased.
8.2. While we strive for accuracy, we cannot guarantee the website is error-free, uninterrupted, or free of viruses or harmful content.

9. Privacy Policy

9.1. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

10.1. These terms and conditions are governed by and interpreted in accordance with the laws of [Your Country/Region].
10.2. Any disputes arising from these terms or your use of Epic Shop will be subject to the exclusive jurisdiction of the courts in Bangladesh

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Epic Shop
Email: support@epicshop.com